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Heart of the Pack — Pauline Cowey, regional SA dog behaviourist

Format

In-Home Dog Training That Travels to You

Your dog's behaviour lives in your environment. So the training does too.

In short

In-home dog training is the most effective format for behaviour cases because the real triggers (your driveway, your couch, your kids, your other dog) are present — and so is the real environment your dog has been rehearsing in. We work where the problem lives.

Accredited Dog BehaviouristCrystal Brook, SARegional SA + Online Australia-wide

Sound familiar?

  • Tried group classes and it didn't transfer home
  • Behaviour issues are environment-specific (your house, your yard, your neighbours)
  • Multi-dog household — group dynamics matter
  • Reactive or aggressive dog — can't safely attend group sessions
  • Want the whole family on the same page

Why this works where other methods do not

Traditional approaches
  • Group classes in a hall — your dog learns to behave in that hall
  • Boot camps where the dog goes away and comes back trained
  • YouTube DIY — no coaching, no accountability
  • Drop-in puppy schools that disappear at 16 weeks
Heart of the Pack
  • Real environment, real triggers, real practice
  • Owner coaching — you do the work and own the results
  • A single consultation that often does more than six weeks of group class
  • Travel across the Upper Spencer Gulf, Iron Triangle, Mid North, Clare Valley and Yorke Peninsula

How it works

  1. 1

    Free Behaviour Test

    Confirm in-home is the right format for your case.

  2. 2

    Phone or video discovery call

    I confirm your situation, your goals, and the logistics before we book.

  3. 3

    In-home consultation (3.5–4 hours)

    I come to your home, assess, coach you and your family, and leave you with a written plan.

  4. 4

    Email support and follow-up

    Ongoing check-ins as you embed the work.

Inside the process

What actually happens when we work together

An in-home consultation begins before I arrive. After your free behaviour test and a brief discovery call, I send you a short prep note that names what to have ready (the dog's bed, recent video if relevant, the family present, any specific environments you want to cover) and what NOT to do — most notably, do not exercise the dog into exhaustion before I arrive. I want to see the dog at its normal baseline.

I arrive, I sit down, I do not greet the dog. The first 15 minutes are conversation with you while the dog works out what to do with me. That sequence — the dog approaching, deciding I am not interested, eventually settling — is the first data point of the consultation. Then we walk the property: where the dog sleeps, where it eats, where it patrols, where the trigger lines run, where the gates and fences sit. By the time we have completed the walk-through I have a working diagnosis.

The middle two hours are coaching. We work the Five Rules of Leadership in your real environment with your real family. I show you the technique; you do it; I correct your application; you do it again until it works. If you have multiple dogs we work them in turn. If you have kids in the household we work them in too — kids are some of the best students I get, and dogs read consistency from kids fast.

You leave the session with a printed plan in your hand and a written version emailed inside 48 hours. The plan is specific to your dog, your environment, your week. From there, email follow-up runs for as long as the case needs — typically four to twelve weeks of active back-and-forth, with longer-term check-ins available for difficult-breed adolescents and complex multi-dog households.

What changes

  • Training that holds where it matters — at home
  • Whole-family coaching, not just one handler
  • Specific solutions for your real environment
  • Faster results than group formats for behaviour cases

Who this is for

  • Regional SA owners outside reasonable distance of metro classes
  • Owners of reactive, aggressive or anxious dogs that can't safely group-train
  • Families who want every member on the same page
  • Multi-dog households

Expected outcomes

What you’ll notice — and when

The first outcome of an in-home consultation is something visible to anyone in the household: the dog softens. Inside the first hour, the dog's default body language changes. Less pacing. Less hyper-vigilance. More settling. This is not training; it is the dog responding to a new emotional climate in the room. Family members who were not present during the consult notice it when they come home that evening.

Week one of consistent application is when the structural changes start showing. The door routine works. The meal routine works. The settle-on-mat protocol holds. Multi-dog interactions calm down because the structure is now clear. Most owners describe the household as 'less loud' inside the first seven days, even when nothing visible has been done about the original presenting issue. That is because the original presenting issue was always downstream of a household culture, and the culture has shifted.

Weeks two to six work the specific issue you booked the consult for. Reactivity, recall, jumping, multi-dog tension, anxiety — each follows its own curve, but the leadership foundation set in the in-home consult is what makes the issue-specific work transfer. Owners regularly report that the issue they thought they were paying me to fix had already half-resolved by the time they got to the issue-specific work.

By the three-month mark, in-home consultations have typically produced a household that runs the way the owner imagined when they got the dog. Reliable obedience, calm settles, manageable triggers, dogs that fit into family life rather than running it. The work after that is consistency, and the email support pattern naturally tapers as the owner builds confidence. About 40% of my in-home clients book a follow-up consultation at the adolescent threshold or for a second dog joining the household; the rest never need to see me again.

Real owners. Real change.

Owners who’ve worked with Pauline on in-home training

A lot of information provided, most of the time is hands on with dog, which was very helpful. Not going to lie training is mostly for the owners not dog, they are smart enough to have already worked out who's the boss. Not going to be a quick fix if that's what you are looking for, lots of practice and repetition required to succeed. Pauline is very easy to work with, friendly and approachable. Session was flexible with working on issues and asking questions. Tilly's behaviour is improving - the small wins make it worthwhile. We still have a long way to go but now have the tools and information to get there and being able to contact Pauline any time is fantastic. Located in Port Augusta, fur-baby Tilly (American Bulldog, Rottweiler, Staffy cross).
Sharlene Welk
Port Augusta · Tilly · In home consultation
Hi I'm Annie and my little dog is Tilly - a Jack Russell Cross. I took Tilly to Pauline when Tilly was an anxious, reactive, barking little dog and very much in control. But it didn't take long for me to see a difference in Tilly once Pauline started working with us. You have to be very consistent with this method and follow the process. It's made for a much happier life for me and my little dog Tilly. Thanks Pauline 😊
Annie Martin
Tilly · In-home consultation
Pauline did a wonderful job of helping us to understand the power dynamics going on with our dogs. She gave us practical advice to follow that actually worked. She really understands the psyche of animals.
Lisa Rowntree

Where I work

In-Home Training across regional SA

Pauline travels in-home across these regions — and works online with owners anywhere in Australia.

Red sand and mangroves along the Upper Spencer Gulf coast
Regional SA

Upper Spencer Gulf

Spanning Port Pirie, Port Augusta and Whyalla, the Upper Spencer Gulf is home to working families, working dogs, and the long open spaces that both help and hurt dog behaviour. I run regular in-person consultation days across the whole USG from my Crystal Brook base — with bookings grouped together for the longer Whyalla and Port Augusta trips so the drive carries multiple cases.

Dog training the Upper Spencer Gulf
Aerial view of the orange limestone cliffs and clear turquoise reef waters of the Eyre Peninsula coast
Regional SA

Eyre Peninsula

The Eyre Peninsula is vast — Port Lincoln is roughly 5 hours from Crystal Brook, Ceduna closer to 8. I work in-home across the peninsula on blocked consultation days, grouping bookings together to make the drive worthwhile — and online coaching is equally available for owners who prefer it or whose case is time-sensitive.

Dog training in Eyre Peninsula
Industrial waterfront of the Iron Triangle on the upper Spencer Gulf, South Australia
Regional SA

Iron Triangle

The Iron Triangle — Port Pirie, Port Augusta and Whyalla — is one of the densest regional dog populations in South Australia. Heart of the Pack is based 25 minutes south of Port Pirie at Crystal Brook and runs regular in-person consultation days across all three towns, with bookings grouped together for the longer Whyalla trips so the drive carries multiple cases.

Dog training in Iron Triangle
Green wheat paddock with an old stone farmhouse and red-iron roof against the rolling Mid North hills
Regional SA

Mid North

The Mid North is home base. Crystal Brook sits squarely in the middle of it, and my standard rotation covers most Mid North towns within an hour's drive — Jamestown, Peterborough, Burra, Gladstone, Snowtown, Laura, Wirrabara, Quorn — with regular in-person consultation days through the week.

Dog training in Mid North
Aerial view of Clare Valley vineyard rows curving through green hills
Regional SA

Clare Valley

Clare Valley wine-country dog life is its own thing. Tourists, dog-friendly cellar doors, dog-dense events, and a population mix of long-time locals and tree-changers from Adelaide. I run regular in-person consultation days across the Clare Valley from my Crystal Brook base — about 50 minutes south — with bookings grouped together so each Clare day carries multiple consults.

Dog training in Clare Valley
Red cliffs and blue water along the Ardrossan coastline of the Yorke Peninsula
Regional SA

Yorke Peninsula

The Yorke Peninsula is beach country — fishing trips, tourist holidays, working sheep properties, and family dogs that range from spoilt town dogs to long-line drivers on the harvest. I run regular in-person consultation days across the peninsula from my Crystal Brook base, with bookings grouped together so the drive (90 minutes to the Copper Coast, around 2 hours to Yorketown) carries multiple consults in the same trip.

Dog training in Yorke Peninsula

In-Home Training — frequently asked questions

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