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Heart of the Pack — Pauline Cowey, regional SA dog behaviourist

Reviews

What dog owners say after working with Pauline.

Pauline reads every single review. Feedback from happy clients — and honest feedback from any client — is what keeps her sharpening her craft after decades in the work. Each review is a chance to refine the process, notice patterns, and provide a better service for the next dog and the next owner who walks through the door.

If you've ever worked with Pauline — recently or years ago, in-home, in-studio, or online — a quick Google review takes two minutes and genuinely helps her reach the next family whose dog needs help.

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Real owners. Real change.

Every review, featured first

Pauline visited Luna and me about 2 weeks ago. The benefits have been that Luna is no longer in my face when I'm eating. Ball games are now a quieter affair and Luna will stop playing with the 'finish' command. Walking in harness is a gradual work in progress but we are getting better.
Jane Ware
Luna · In-home consultation
Pauline is very clear with directions and takes her time to provide lots of information in training and being persistent, Pauline is very professional in her work and great to work with. So much improvement with my dogs barking/anxiety on first day, and continuing with this each day with the training provided, I'm already having a very relaxed dog. I would definitely recommend Pauline for any training with your dog needs. Thank you Pauline 😊
Sandra Sowerby
Multi-dog household
Even after just a few hours with Pauline, the difference in Walter was incredible. More importantly, we walked away with practical, easy-to-follow techniques that gave us confidence with our puppy. Pauline is knowledgeable, approachable, and clearly passionate about what she does. If you're looking for real results and a trainer who genuinely cares, we couldn't recommend Heart of the Pack highly enough.
Jye Kluske
Walter · In-home puppy consultation
Pauline spent a long time with our whole family and our dog in our home. She taught us how to effectively communicate with our dog — to help us be the leader in the relationship so that we all enjoy a better and calmer time together. Pauline adapted her lesson structure to suit our family needs, we enjoyed having her in our home — she is serious about her work, but also approachable, relatable and humorous. We were amazed at how our dog responded to her methods on the day. The couple of days following her lessons have been a tough transition of changing habits for all of us. It has been 4 days since Pauline visited and we have definitely seen improvement in our dog's behaviour and we will continue using the rules. We recommend Pauline to anyone who is looking to improve their relationship with their pooch!
Nicole Downing
In-home consultation
We recently got a new puppy and had issues with the introduction to our 4 yo boy. Pauline was very helpful in getting us on track with being in control of our boy. Great advice and rules that worked. We will need to keep at it, but the family is getting on great. Thank you Pauline. Can definitely recommend.
Red Jade
In-home puppy introduction
A lot of information provided, most of the time is hands on with dog, which was very helpful. Not going to lie training is mostly for the owners not dog, they are smart enough to have already worked out who's the boss. Not going to be a quick fix if that's what you are looking for, lots of practice and repetition required to succeed. Pauline is very easy to work with, friendly and approachable. Session was flexible with working on issues and asking questions. Tilly's behaviour is improving - the small wins make it worthwhile. We still have a long way to go but now have the tools and information to get there and being able to contact Pauline any time is fantastic. Located in Port Augusta, fur-baby Tilly (American Bulldog, Rottweiler, Staffy cross).
Sharlene Welk
Port Augusta · Tilly · In home consultation
Hi I'm Annie and my little dog is Tilly - a Jack Russell Cross. I took Tilly to Pauline when Tilly was an anxious, reactive, barking little dog and very much in control. But it didn't take long for me to see a difference in Tilly once Pauline started working with us. You have to be very consistent with this method and follow the process. It's made for a much happier life for me and my little dog Tilly. Thanks Pauline 😊
Annie Martin
Tilly · In-home consultation
Pauline did a wonderful job of helping us to understand the power dynamics going on with our dogs. She gave us practical advice to follow that actually worked. She really understands the psyche of animals.
Lisa Rowntree
We are already seeing positive behaviour changes from Emma. Less jumping up and she is in her own bed. Lol not mine. We have listened and put into practice some of what Pauline showed us today. Surprisingly I'm not feeling guilty. I'm looking forward to Emma being the girl we want her to be by following the guidance from Pauline.
Gail Bishop
Emma · In-home consultation
Pauline is absolutely amazing. Went beyond our expectations. She has given us so many strategies to help with our dogs. They have all been very settled after only one week. The issue was John and myself — and Pauline used very gentle correction. We are extremely grateful as we have changed our ways and the dogs are so much settled. I highly recommend Pauline.
Sharon & John Hayes
Multi-dog household
Our six-month-old black Lab had us exasperated with her impulsive, exuberant and strong-willed behaviour. Pauline outlined a set of rules to ensure that we are the pack leader. In just over an hour Clover went from jumping all over Pauline to standing quietly by her side awaiting commands. The transformation was astounding.
Phil Kimber
Clover (6mo Lab) · In-home consultation

5-star rating — Google

Sharn Jade

5-star rating — Google

Megan Roughan

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